Frequently Asked Questions

General Questions

  • Even the best air conditioning systems and newest dishwashers inevitably need repairs. And when they do, it can be unexpected and expensive!

    A home warranty helps homeowners cover expenses when a system or appliance breaks down due to normal wear and tear, which likely is not covered by the manufacturer’s warranty.

    When you protect your home and its assets with a HomeSafe home warranty, we help you handle what would otherwise be exorbitantly costly repairs.

    Simply pay a monthly installment for your home warranty, and when a system or appliance needs repairs, you’ll be saved from the hassle of identifying the problem, finding a service company and technician, and the pricey repairs or replacement fees.

  • Homeowner's insurance covers the repair of any structural damage to your home due to unexpected catastrophic events (like fire, water or wind), but it does not cover the items and systems that can break down within the home.

    Unlike home insurance, home warranties cover what is expected—wear and tear from normal, everyday use of the appliances and systems in your home.

  • Even the most lovingly-cared-for appliances eventually needs repairs. And while home insurance and manufacturer’s warranties likely won’t cover the problem, a home warranty will.

    Having a home warranty means that when something breaks, the cost of repairing and replacing it doesn’t come out of your pocket, saving you from the burden of unexpected bills. Plus, a home warranty can give you peace of mind and save you from the hassle of handling breakdowns--no need to go searching for a plumber or electrician in your area.

Coverage Questions

  • HomeSafe offers a variety of coverage for your homes systems and appliances. See what systems and appliances are covered here. With our customized solutions, you can choose coverage for exactly what you need. Or, you can select our most popular option, Best Home Coverage, and rest assured knowing you’re fully covered.

  • Yes, as long as they are licensed. We can also recommend a technician from our network of experts.

  • No, an inspection is not necessary. There is a 20-day waiting period between the time you purchase your plan and the time you can submit your first claim.

  • If our expert technicians are unable to repair the appliance or system, we will replace it with a new model of like-kind and quality.

    We offer very competitive plan limits: $3,000 on systems and $2,000 on appliances, up to $10,000, annually.

    Contact one of our specialists to discuss our competitive plan limits.

Payment & Costs Questions

  • No. You are locked into the initial price for as long as you keep your plan. No need to worry about the cost of your plan increasing each year.

  • You pay a deductible when you submit a service request. Then we take care of the rest, up to the limit of liability, including labor, parts, repairs, and replacements. Please see your contract for coverage details.

  • Yes. If the ownership changes during the term of the contract, please contact our customer service to have the contract transferred to the new owner.

Finally, a home warranty plan you can trust.

Homesafe plans designed with home life in mind. Find coverage in your area!

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