Armis, LLC (Armis) administrates home repair service claims brought under home service contracts. In an effort to provide better service and to streamline the claim process for our customers, Armis maintains a network of home repair service vendors across the United States.
There is no cost associated with inclusion in Armis' Service Provider Network. The service for referrals for home repair services (“Services”) being offered are to benefit the Service Provider, Service Provider customers, HomeSafe, Armis and Armis customers.
By agreeing to be included Armis' Service Provider Network, the Service Provider agrees to the following Terms and Conditions (“Agreement”):
Representations and Warranties:
- Service Provider must accept all Armis home service contracts (“HSC”).
- Service Provider must work with Armis through the repair process.
- In return, when applicable, Armis will refer local customers in your area to your Service Provider to assist with customer's home repairs.
- In addition, Armis will list your Service Provider on the Armis' Service Provider Network website for customers to search.
- Service Provider agrees to warrant all materials and labor performed are of good quality and free from defects in workmanship or deficiencies for a term of 30 days from the date of repair completion (“Service Provider’s Warranty”). Should any defects develop during the warranty period due to improper material, or workmanship, Service Provider shall, at its own expense, correct any defect, loss, expense, or other damages arising from its work.
- Armis will warrant all parts shipped in by Armis.
General Conditions:
- Prior to repair completion, Service Provider agrees to provide an estimate of each repair with the following and send to customersupport@armishome.com or call 855-275-2875, in order for Company to verify coverage:
- Your estimate shall include cause of failure; including pictures will when requested;
- Equipment model and serial numbers, where applicable;
- An itemized Parts and labor breakdown or listed flat rate for each repair, where applicable;
- Hold contract holder responsible for amounts not authorized by Company.
- Company will utilize a video inspection service upon request from ARMIS Team.
Invoicing:
Email the complete invoice to ARMISPayments@armishome.com. Include contract holder details, description of repairs performed, claim/authorization number, and contract holder signature. Reimbursement will be made within the same day of receipt if received by 3:00 pm MST, Monday-Friday (holidays excluded). If received after 3:00pm MST, payment will be issued by 10:00am MST the next business day.
Term & Removal from Network:
The term of this agreement will continue until terminated by either party upon thirty (30) days written notice, signed by either Party, and delivered to the other. Failure to abide by the terms and conditions of this Terms and Conditions may result in Armis' removal of Service Provider from the Armis' Service Provider Network. Service Provider’s Warranty shall survive until the expiration of the warranty term for all repairs performed by Service Provider under these Terms and Conditions.
Intellectual Property:
Each Party shall retain all right, title, and interest in and to their respective intellectual property of any kind. No license to use the other Party’s intellectual property is created by this Agreement.
Limitation of Liability:
UNDER NO CIRCUMSTANCES SHALL ARMIS BE LIABLE TOWARDS SERVICE PROVIDER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY PART OF THIS AGREEMENT SUCH AS, BUT NOT LIMITED TO, ANY REPAIRS TO ANY CONTRACT HOLDER’S HOME APPLIANCE, PLUMBING, ELECTRIC, OR HVAC SYSTEMS, DELAYS IN REPAIR FOR CONTRACT HOLDER’S CLAIM, DELAYS IN PAYMENT DUE TO SERVICE PROVIDER’S NEGLIGENCE, LOSS OF REVENUE OR ANTICIPATED PROFITS, GOODWILL OR REPUTATION, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND THE TERMS WHETHER ARISING UNDER THEORIES OF CONTRACT, TORT, NEGLIGENCE OR OTHERWISE AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Disclaimer of Warranties:
EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, ARMIS SPECIFICALLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND PROVIDES NO GUARANTIES, REPRESENTATIONS, PROMISES, STATEMENTS, ESTIMATES, OR OTHER INDUCEMENTS, EXPRESS, IMPLIED, ORAL, WRITTEN, OR OTHERWISE, TO REPAIR FACILITY, EXCEPT AS EXPRESSLY SET FORTH HEREIN. ARMIS EXPRESSLY DISCLAIMS ANY WARRANTY WHICH MIGHT OTHERWISE BE IMPLIED BY LAW, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR OF FITNESS FOR A PARTICULAR PURPOSE, OR OF NONINFRINGEMENT. SERVICE PROVIDER DOES NOT REPRESENT OR WARRANT THAT ANY ARMIS CUSTOMER REFERRALS WILL CREATE ANY ADDITIONAL PROFITS, SALES, EXPOSURE, BRAND RECOGNITION, OR THE LIKE. REPAIR FACILITY HAS NO RESPONSIBILITY TO AAS AND AAS HAS NO RESPONSIBILITY TO REPAIR FACILITY OTHER THAN THOSE SET FORTH ABOVE.
Miscellaneous:
This Agreement supersedes all prior written or oral agreements between the parties regarding the subject matter hereof. The relationship between the parties under this Agreement is that of independent contractors and neither shall be, nor represent itself to be, the joint venture, franchiser, franchisee, partner, agent or representative of the other Party for any purpose whatsoever, and as such, neither Party shall be entitled to enter into any agreement on behalf of the other Party or bind the other Party in any way. This Agreement does not constitute an endorsement by Armis of the work performed by Service Provider nor does this constitute an endorsement by Service Provider of Armis' claim adjudication. If any provision of this Agreement is held to be unenforceable or invalid for any reason, or if any governmental agency rules that any portion of this Agreement is illegal or contrary to public policy, the remaining provisions, to the extent feasible, will continue in full force and effect with such unenforceable or invalid provision to be changed and interpreted to best accomplish its original intent and objectives. This Agreement will be construed in accordance with the laws of the State of Missouri. The Parties agree and consent to the exclusive jurisdiction of the courts of the State of Missouri for all purposes regarding this Agreement and further agree and consent that venue of any action brought hereunder shall be exclusively in the County of St. Charles, Missouri.
