Save Yourself Thousands In Potential Home Repairs.
Protect your budget from costly home repairs with HomeSafe.
Let's get your claim started!
The following is information about your coverage and a step-by-step guide for filing a claim. Please note that your Claims Administrator is ARMIS and you may contact them directly at 1-855-275-2875. No claims will be paid without prior authorization from ARMIS.
- Stop use of the system/appliance in the home to avoid any further damage.
- Contact the licensed service provider of your choice.
- Rest easy, HomeSafe has you covered!
Filing a Claim Step-by-step
Filing a claim with HomeSafe is quick, simple, and stress-free. We've designed our process to get you back on track fast—no complicated paperwork, no runaround. Whether you're dealing with a broken appliance or a system issue, just follow our clear step-by-step guide. You can file anytime online or by phone, and we'll connect you with trusted service professionals to take it from there. Your peace of mind is our priority.
01.
Prevent Further Damage
As soon as safely possible, stop use of the system/appliance in the home to avoid any further damage.
02.
File a Claim
Call 1-855-275-2875 or report a claim online 24/7 (have your contract # available).
04.
Authorize Claim
The service provider will need to provide a diagnosis of the issue & the costs to repair the item to ARMIS. Authorization from ARMIS is required before any repairs are performed. You will be responsible for the cost of the repair if it's not covered under your contract.
04.
Payment of Authorized Repairs
ARMIS will pay the service provider directly for covered and authorized repairs minus your deductible.
Claims Frequently Asked Questions
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How do I file a claim?
Call 1-855-275-2875 or file a claim online here.
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If I file a claim, will my premium increase?
No! No matter how many claims you file, your rate will never increase.
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What happens after I file a claim?
The service provider must contact ARMIS, determine if the repair is covered, and receive authroization from ARMIS and you to move forward.
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How do I check the status of my claim?
You can contact ARMIS directly at 1-855-275-2875 or call our customer service team 7:00 AM - 6:00 PM MST Monday - Friday at 1-800-332-4177.
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When should I file a claim?
Anytime that you're in need of a repair in the home after the completion of the waiting period, you're welcome to file a claim.
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How do I know if my claim will be covered?
Refer to your contract's coverage section for eligible equipment and systems. See contract for more details and requirements in the event of a claim.
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How does the deductible work?
This is paid to the service provider by you when they come out to diagnose the problem.
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How does repair payment work?
Once the work has been completed, ARMIS will pay the service provider directly over the phone with a credit card. You will be responsible for your deductible, plus any non-covered charges.
